Gifts
Elevate Every Gift with Refined Packaging
Frequently Asked Questions
Where are our physical store locations?
Our boutiques are situated in major cities across the globe, providing a curated space to explore our latest collections and enjoy one-on-one styling guidance from our knowledgeable team.
What is the process for returning an online order?
Returns are accepted within 30 days of purchase, provided the items are unworn and in their original packaging. Visit our Returns page for step-by-step instructions on how to submit your return request.
Do you ship internationally?
Yes, we ship to numerous destinations worldwide. Please refer to our Shipping Information page for a complete list of supported countries and applicable delivery rates.
Who is responsible for customs and import charges?
For most regions, applicable duties and taxes are calculated and included at checkout. However, certain international shipments may be subject to additional customs fees upon arrival, which remain the buyer's responsibility.
Can I pick up my order in store?
Absolutely! Simply choose the "In-Store Pickup" option at checkout and collect your order from a nearby partner location. You'll receive a notification as soon as your order is ready.
Do you sell physical gift cards?
We do! Physical gift cards are available for purchase both online and in our stores. Choose your preferred amount and include a personal note to make it extra special.
In which regions is Afterpay available?
Afterpay is currently supported in select countries, including the United States, Australia, New Zealand, and the United Kingdom. Head to our Payment Options page for the complete list of supported regions.
